To continue my little rant-let of the other day......
* I order some candles on cheap candle day from Bath & Body Works Or as Dr. Spo I believe called it "Blood & Body Works". lolz
Anyway, my candles finally arrived and what a mess. If I had dug one particular candle out without looking first, my hand would now be a "Bloody Body Work"!
I've never had a problem before but this lot of candles must have been packed by a not-so well trained monkey.
There was a layer of bubble wrap on the bottom of the box and some big air pillows amongst the candles.
However they used a too large box for the amount of candles in it so there was obviously a LOT of shifting during transport.
ONE candle was wrapped in bubble wrap..ok take a look at the massive hunk of bubble wrap they used.......
It's about a foot long and 4 inches wide.
Hardly seems adequate, right?
But all the others were NOT wrapped in anything, being simply nestled into these flimsy psuedo-cardboardy holes.........
Seriously!?!
Some seemed to be more hole than packaging!
And this is the result of badly packaged glass container candles............
A massive fail on this one. The only reason it is somehow intact is the plastic label encircling the jar.
I am actually surprised that more of these didn't have a bottom blowout.
Two more jars are also chipped/broken but not like the glass shards hanging off this one!
So I go online and find the telephone # to contact them about the damage per their info.
I called the number on 3 different days and get the same message....."High call volume...blah blah blah.....can't answer your call.....blah blah blah.......call back another time...blah blah blah.
So what if these damaged goods are gifts?.....I can't exactly give someone a broken ass candle, can it?
What if they are Xmas seasonal scents and you aren't actually contactable unto after Christmas and there are no more of these items available?
Big time FAIL Bath & Body Works!!!
I guess it's more cost effective for BBW, to ship product sloppily, not let customers contact them until well after the fact and possible THEN take care of the issue and have disgruntled customers who will not buy things from them in the future, than to hire competent workers to adequately package shipped items the first time and avoid the cost of lost/damaged goods and hassle for everyone concerned.
Anybody else have a company shipping fail lately?
* The other item is concerning blogger Linda of "Practical Parsimony". She hasn't blogged since late November and folks are getting concerned. I had an old phone # for her from one of our trips down South a few years ago so I called it. Someone answered and hung up on me before I could say anything. I called back and the phone went to voice mail so I left a message. I have also emailed both the addys I have for her and have gotten no reply. If anybody knows what's up please let us know.
* And lastly, today is the last day to enter the current giveaway here on the 'ol blog.
One entry per person per day if you didn't enter yet today.
You could win all this!............
And then one of these Christmas music CDs.........
Be sure and go to the Giveaway Post
HERE if you reside in the USA and enter before 11:59 pm ET.
See y'all later!
Sluggy
