Can I just say that if you have a chronic health issue be prepared for dealing with a MAJOR load of crap if you are EVER required to change your health insurance.
All you folks who lost your insurance coverage and had to find a new one due to Obamacare are in for a real treat, yessirree!
I am sitting on hold on the phone for the FOURTH WEEK now, dealing with changing my health coverage to a new provider and trying to coordinate the changing of my durable medical goods(DME) coverage from my old healthcare provider's company to the new healthcare provider's company.
Words can not express to you what a colossal PITA of an ordeal this has been.
Between the layers of bureaucracy of the medical establishment I am dealing with and the layers of stupidity that make up the insurance company and it's all too numerous contracted-out "partners", all of whom know not what the other is doing, I am about ready to swallow my tongue in frustration!
I have spent upwards of 2 hours each day that I have to call on the phone, explaining and re-explaining this crap until I am blue in the face. And then I am told to wait a few days to follow up.
And when I follow up, guess what? NOTHING has changed and we are still at square one and we get to go through this crap again.
It's like "Waiting for Godot's Insurance".....
It's almost 6 weeks now and I have no coverage for my DMEs because these @#%%^#$!@ people can't get their collective shit together!
My current(soon to be EX) DME provider was told on January 15th the information for my new healthcare provider and to bill them.
But that hasn't stopped them from continuing to bill my old healthcare provider who of course, is paying NOTHING to them, as the numerous EOBs I have been receiving state.
OMG! What a bunch of buffoons!
I foresee receiving bills and collection notices from that old DME in the future since they won't bill the new healthcare provider, as they should be, for payment. They are lazy asses and will just not even try to collect from the company they SHOULD be collecting from and will end up coming after us.
And guess who is NOT paying for their stupidity?!
Me.
And I can't get rid of this old DME company until the new insurance company preauthorizes that I need this bunch of equipment and will cover it's cost.
So I am stuck unless I just send all the DMEs I currently have back and stop using them altogether, and possibly die in my sleep because I don't have them.
How nice.
That's one way to get rid of a healthcare consumer you don't want to shell out $$$ for who might cut into your corporate profits.....
All you young people out there, take my advise---
Stop smoking, drinking, eating, doing anything that can injure you(riding in vehicles, participating in organized sports, going out in public places, etc.)and never get any terminal or chronic diseases because you inherited bad genes.
Because if you have to deal with the bureaucratic bullshit that I've been dealing with(let alone having to take care of your health issues), you are better off just jumping off a bridge.
Going off now to relax before I stroke out.
Seriously.
I just want to scream at one of these customer service automatons.
And if I get caught in yet another voice mail phone tree hell I am going to take a sledgehammer to the phone.
Sluggy
All you folks who lost your insurance coverage and had to find a new one due to Obamacare are in for a real treat, yessirree!
I am sitting on hold on the phone for the FOURTH WEEK now, dealing with changing my health coverage to a new provider and trying to coordinate the changing of my durable medical goods(DME) coverage from my old healthcare provider's company to the new healthcare provider's company.
Words can not express to you what a colossal PITA of an ordeal this has been.
Between the layers of bureaucracy of the medical establishment I am dealing with and the layers of stupidity that make up the insurance company and it's all too numerous contracted-out "partners", all of whom know not what the other is doing, I am about ready to swallow my tongue in frustration!
I have spent upwards of 2 hours each day that I have to call on the phone, explaining and re-explaining this crap until I am blue in the face. And then I am told to wait a few days to follow up.
And when I follow up, guess what? NOTHING has changed and we are still at square one and we get to go through this crap again.
It's like "Waiting for Godot's Insurance".....
It's almost 6 weeks now and I have no coverage for my DMEs because these @#%%^#$!@ people can't get their collective shit together!
My current(soon to be EX) DME provider was told on January 15th the information for my new healthcare provider and to bill them.
But that hasn't stopped them from continuing to bill my old healthcare provider who of course, is paying NOTHING to them, as the numerous EOBs I have been receiving state.
OMG! What a bunch of buffoons!
I foresee receiving bills and collection notices from that old DME in the future since they won't bill the new healthcare provider, as they should be, for payment. They are lazy asses and will just not even try to collect from the company they SHOULD be collecting from and will end up coming after us.
And guess who is NOT paying for their stupidity?!
Me.
And I can't get rid of this old DME company until the new insurance company preauthorizes that I need this bunch of equipment and will cover it's cost.
So I am stuck unless I just send all the DMEs I currently have back and stop using them altogether, and possibly die in my sleep because I don't have them.
How nice.
That's one way to get rid of a healthcare consumer you don't want to shell out $$$ for who might cut into your corporate profits.....
All you young people out there, take my advise---
Stop smoking, drinking, eating, doing anything that can injure you(riding in vehicles, participating in organized sports, going out in public places, etc.)and never get any terminal or chronic diseases because you inherited bad genes.
Because if you have to deal with the bureaucratic bullshit that I've been dealing with(let alone having to take care of your health issues), you are better off just jumping off a bridge.
Going off now to relax before I stroke out.
Seriously.
I just want to scream at one of these customer service automatons.
And if I get caught in yet another voice mail phone tree hell I am going to take a sledgehammer to the phone.
Sluggy