Showing posts with label bad customer service. Show all posts
Showing posts with label bad customer service. Show all posts

Tuesday, August 27, 2013

WTF is Up With the USPS?!?

I'll tell y'all I am real upset right now with my local US Postal Service.

I had 2 giveaway boxes to mail off when I returned home from the Great Summer Road Trip of 2013.
One to Judy for winning the Boring Blog Box Giveaway and one to Linda for winning the School Supplies Giveaway.
So I packed everything up, printed out shipping labels and scheduled a Mail Carrier pickup for Monday, August 26th.
And Hubs put the boxes out on the front porch that morning at 7am.

And come 7pm at night, those boxes were still sitting on my front porch.
I checked at 3pm and the mail carrier had been by and left mail in the mailbox and had not taken the packages.  I left them out for 4 more hours after that, since if it's a heavy mail day, my regular carrier will circle back around to get packages after she finishes her route.

Still no pick-up by 7pm so I brought the boxes in and figured it was a substitute carrier that day.  This has happened before with subs.....they either forget to pick-up packages or they don't get the paperwork for it for some reason.

So I went back online to reschedule the carrier pick-up for Tuesday, Aug. 27th.

I get up this morning and check my email and this is what was in my inbox from the fine folks at the USPS......I have blacked out my name/address.   Click on it to embiggen.



Yes, it's an email confirmation that the USPS picked up my 2 packages on Aug. 26th, received in my inbox at 4:12 am.

But guess what is still sitting out on my front porch??


Click on the second photo to embiggen and read the note I left.....


I also emailed the USPS and complained about the slack service and downright lying to their customers.

It's no wonder I hate dealing with large corporations......

Sluggy