So let's go back to February for the full story here.
Alka-Seltzer introduced a new cold/flu item, this one.............
Cough & Mucus DM variety. Item had to be purchased between Feb. 3rd-24th and information submitted by March 10th.
So I bought it on 17 February and sent photos of the receipt and UPC on the package as required on 18 Feb. and then I waited for my rebate check.
And waited.
On March 20th I received an email from Alka-Seltzer that said.........
Alka-Seltzer introduced a new cold/flu item, this one.............
Cough & Mucus DM variety. Item had to be purchased between Feb. 3rd-24th and information submitted by March 10th.
So I bought it on 17 February and sent photos of the receipt and UPC on the package as required on 18 Feb. and then I waited for my rebate check.
And waited.
On March 20th I received an email from Alka-Seltzer that said.........
Thank you for participating in the Alka-Seltzer Plus 12 Hr. Cough/Mucus Tmf Program. Unfortunately, we are unable to process your request for the following reason(s):
- We are unable to view the image that you uploaded. Please review your image for clarity and resubmit.
Thank you for your interest in this offer.
As long as the offer is available, you may resubmit online.
What a crock of shit!!
Wait until TEN DAYS AFTER the submission deadline to let me know you couldn't read my image?!?
And then have the gaul to say I can resubmit it when you know darn well the deadline had passed TEN DAYS BEFORE YOU EMAILED ME about my submission!? You had my submission since Feb. 18th and didn't say anything until it's too late to resubmit my image?
Assholes......
Of course, I still have that receipt and guess where my unopened package of Alka-Seltzer Cough & Mucus DM is now?
Back in the Rite-Aid store and I've got the Bonus Cash I spend on it back in my account.
Alka-Seltzer/Bayer is now on Sluggy's shit list and will be getting a snail mail letter.
Did you submit for this offer and have a problem getting your refund?
Did you submit for this offer and have a problem getting your refund?
Mad as Hell and Not Taking It Anymore Sluggy 8-(((
Go get 'em, girl! I'll be interested in hearing how they reply.
ReplyDeleteGo Sluggy Go! I hate that kind of crap, really why do freebie offers if it isn't easy to get the refund?
ReplyDeleteI did not do the one from Alka Seltzer but had tried a couple and remarkably the image I submitted is not good enough for them. (Always found out too late to do anything about it) Must be an industry standard to keep form having to send the rebates.
ReplyDeleteI bought it but didn't realize there was an offer. I think Mucinex works better anyway after trying this.
ReplyDeleteWhat a crock of crap!!! Hope you have better luck with Alka Seltzer than I had with Safeway - send them a nasty email and haven't heard SQUAT!!!
ReplyDeleteSue L.
I hate when they pull this kind of thing. I would call them and let them have it. I just received my check from Bic for my first pack of razors. You were allowed to do 2 so I am waiting for the second.
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